privacy policy

Last updated: June 12, 2019


As a general matter and as a normative principle, we believe in the right to privacy—a right characterized by Justice Louis D. Brandeis nearly a century ago as the "right to be let alone." Olmstead v. United States, 277 U.S. 438, 478 (1928) (Brandeis, J., dissenting). In that spirit, Harlen ("we" or "us") has implemented this Privacy Policy ("Privacy Policy") for the website (including all areas of the site) (the "Website"), applications, and software provided online and made available offline through or in connection with the service, including through a mobile device (collectively, the "Service") to provide users and visitors (collectively, "Users" or "you") information regarding the collection and use of your information on the Service, so that you can make an informed decision about your use of the Service. Capitalized terms that are not defined in this Privacy Policy have the meaning ascribed to them in our Terms of Use Agreement.

When using the Service, there are general elements of our Service that you should know. We will not use or share your Personally Identifiable Information with anyone except as described in this Privacy Policy. We do not own your user-generated content. For further details on using the Service, please refer to our Terms of Use Agreement. As we update and expand our Service, this Privacy Policy may change, so please check this web page for updates. By using the Service, you agree to the terms and conditions of this Privacy Policy.

This Privacy Policy applies to information collected by Harlen and does not apply to information collected by any third-party sites to which the Service may link or to information provided to, or collected by, third-parties through third-party cookies, web beacons, or other third-party technologies served during your visit to the Website. Please review the Online Tracking Disclosures section of this Privacy Policy, below, for how the Service responds to "Do Not Track Mechanisms." If you have questions or concerns regarding this Privacy Policy, you should email us at, or send mail to: Harlen - Privacy, 1112 Montana Avenue #330, Santa Monica, CA 90403. 

The Information We Collect
When you visit our Service, we may collect information regarding your visit from your computer. Such information helps us to determine information about how you found our Service, the date that you visited our Service, and search engines that may have led you to our Service. We collect this information in order to continually improve and enhance the functionality of the Service.  Generally, you may provide us with two types of information: User Content, which may include Personally Identifiable Information, and Website Usage Information, both of which are discussed in greater detail below.

1.    Personal Information You Choose to Provide. 

a.    Sign-Up Information and Profile.  We will ask you to provide certain information if you choose to register to receive our periodic newsletters or purchase a Product, including your name, email address, shipping address, and other information (collectively, "Personally Identifiable Information"). Harlen complies with the California Online Privacy Protection Act of 2003 ("CalOPPA") with respect to Personally Identifiable Information about you (the individual consumer) collected online and maintained in an accessible form by us (the operator). Do not supply to us or disclose on the Service any Personally Identifiable Information of any person under 13 years of age, as we do not intend to collect information from anyone under 13 or invite to them to participate in the Service. If you are over 13 years of age but under 18 years of age, you are only able to utilize the Service under the supervision of a parent or legal guardian, and we may require the collection of Personally Identifiable Information from your parent (including the parent's full name, email address, and credit card billing information, including mailing address) for you to purchase Products. If you are over 13 years of age but under 18 years of age, the Service does not condition your participation in an online activity on you providing more information than is reasonably necessary for that activity. 

b.    Contact Us.  If you email us, we may ask you for information, such as your name and preferred email address, so we can respond to your questions and comments. If you choose to correspond with us via email, we may retain the content of your email messages, your email address, and our response to you.

2.    Website Usage Information. 

a.    Cookies.  Harlen may use cookies to collect information for record-keeping purposes and ease of navigating the Service. Cookies are small text files that are stored on users' hard drives, which often include an anonymous unique identifier. Harlen uses both "session ID cookies" and "persistent cookies." Session ID cookies are used to store information while a user is logged into the site and expire when the user closes their browser. Persistent cookies are used to make tasks like logging into the site easier for returning users by remembering a user's login information and may be used by your browser on subsequent visits to the Website. Persistent cookies stay on a user's hard drive from one session to the next. Persistent cookies can be removed by following your web browser's directions. A session cookie is temporary and disappears after you close your browser. When you visit our Website, our computer may ask your computer for permission to employ the use of a session or persistent cookie. Our Website will then send a cookie to your browser if your browser's preferences allow it. Most web browsers can be adjusted to inform you when a cookie has been sent to you and provide you with the opportunity to refuse that cookie. However, refusing a cookie may, in some cases, preclude you from using, or negatively impact the display or function of, our Website or certain areas or features of our Website. You may choose not to receive cookies from Harlen by following instructions in your web browser's "help" file, but this may make certain features of the Services inaccessible to you.

b.    Clear GIFs/Beacons.  When visiting our Website, we may also use "Clear GIFs" (aka "web beacons" or "pixel tags") or similar technologies in our Website and/or in our communications with you. A Clear GIF is typically a one-pixel, transparent image located on a web page or in an email or other type of message, which helps us to verify an individual's viewing or receipt of a web page or message. Clear GIFs allow us to know whether you have viewed a web page prior to visiting our Website and may enable us to relate such information to other information, including your Personally Identifiable Information. We use information provided from Clear GIFs to enable more accurate reporting, improve the effectiveness of our brand, and improve the Service for our users.

c.    IP Address and Clickstream Data. Our servers automatically collect data about your Internet Protocol ("IP") address when you visit us. When you request pages from our Website, our servers may log your IP Address and sometimes your domain name. Our server may also record the referring page that linked you to us (e.g., another website or a search engine); the pages you visit on this Website; the website you visit after this Website; other information about the type of web browser, computer, platform, related software and settings you are using; any search terms you have entered on this Website or a referral website; and other web usage activity and data logged by our web servers. We use this information for internal system administration, to help diagnose problems with our servers, to analyze general usage patterns, and to administer our Website. Such information may also be used to gather broad demographic information, such as country of origin and Internet Service Provider. Harlen may aggregate user information in a non-personally identifiable manner to enhance the Website with new features. Any or all of these activities with regard to the above-described Website Usage Information may be performed on our behalf by our third-party service providers.

How We Use Your Information

1.    Personal Information.  Information you submit to us through the Service may be used to operate, maintain, and provide the features and functionality of the Service. Harlen will use your email address to complete the signup process. By providing your email address, you consent to our using the email address to send you Service-related notices, including, among other things, notices required by law, in lieu of postal mail. You may not opt out of Service-related emails. Rarely, we may also use your email address to send you other messages, including changes to Service features and special offers.  

2.    Website Usage Information.  We use non-Personally Identifiable Information, such as anonymous Website use data and IP addresses, to improve the quality and design of the Website and to create new features and services by storing, tracking, and analyzing your preferences and trends. We may use such information to: (a) remember information so that you will not have to re-enter it during your current or subsequent visits to the Website; (b) provide customized content and information; (c) monitor the effectiveness of our marketing campaigns and aggregate metrics such as total number of visitors and traffic; (d) diagnose or fix technology problems; (e) access your information after you sign in (when this feature becomes available); (f) market our Website to advertisers and other third parties; (g) aggregate general User statistics including demographic and geographic information; and (h) other purposes for which your personal identity is not revealed.

3.    Location-Based Services.  We collect location-based information in order to provide the specific location-based services which you request. You understand that certain location-based services require a location to function properly and your use of the Service on your mobile device with such features enabled signifies your agreement to use your location for the purposes of the Service.  

When We Share Information
Harlen will not share your email address with advertisers, if any exist, or unaffiliated third parties without first obtaining your express permission. We may provide information, including personal information, to our subsidiaries, affiliated companies, or subcontractors, so such parties can, among other things: (a) perform services and/or process such information on our behalf, (b) use the information to offer greater functionality and enhanced services through the Website, and provide you with additional product and service opportunities, and (c) communicate these opportunities to you. When we do this, the recipients of your information are bound by the terms of this Privacy Policy.

  • We may share non-personally identifiable information (such as anonymous Website use data) with third-parties to assist them in understanding our Website, including Users' use of our Website and the services we provide and the success of advertisements and promotions.

  • We may share non-personally identifiable aggregated user data, such as aggregated gender, age, geographic, and usage data (without the inclusion of a user’s name or other identifying information) to other third parties for our marketing and promotional purposes.

  • We may use analytics services provided by third parties that use cookies and other similar technologies to collect information about the Website or an application without identifying individual visitors. The third parties that provide us with these services may also collect information about your use of third-party websites.

  • We may share location-based information with third parties for their marketing and promotional purposes, if you have allowed location-based services.

  • We may release your information if required to do so by law, or in the good-faith belief that such action is necessary to comply with state or federal laws or respond to a court order, subpoena, law enforcement or regulatory request, or search warrant. We reserve the right to collect and share any information: (i) in order to investigate, prevent, or take action regarding suspected or actual illegal activities; (ii) as appropriate or necessary to enforce our Terms of Use or investigate potential or actual violations of the Terms of Use or Privacy Policy; (iii) take precautions against liability; (iv) to protect the security or integrity of our Website; (v) to exercise or protect our rights and property, the Website, or the rights and personal safety of Harlen affiliates, Users, or others; or (vi) for other legitimate purposes.

  • We may assign or transfer the information we collect to a third party in the event that Harlen is acquired by or merged with a third party entity, or due to our bankruptcy, insolvency, reorganization, receivership, or similar situation. We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal information you have provided through this Website in a manner that is consistent with this Privacy Policy.

Rights to Opt-In / Opt-out
You have the right to "opt in" and/or "opt out" of certain of our uses of your Personally Identifiable Information. For example, you may have the opportunity to elect whether you would like to receive correspondence from us. Your personal information will not be shared with third party service providers unless consent is given by you. You will have the opportunity to opt out of Harlen's promotional emails by clicking the "unsubscribe" link in the email you receive. You can also request this by sending an email to, specifying whether: (i) you would like to opt out of receiving promotional correspondence from Harlen in general, or just via email, postal mail and/or by phone, and/or whether (ii) you would only like to opt out of certain of Harlen's e-newsletters or correspondence. Please understand that if you opt out of receiving promotional correspondence from us, we may still contact you in connection with your relationship, activities, transactions, and communications with us.

Third Party Payment Providers
All payments submitted via the Website will be processed through third party payment providers, like Stripe, Inc. (“Stripe”). When using Stripe, all such transactions are subject to the terms and conditions of Stripe's applicable agreements, as well as the terms of use and privacy policies of Stripe.

Our Commitment to Children's Privacy
Protecting the privacy of young children is especially important and is mandated by U.S. law. For these reasons, Harlen does not knowingly collect Personally Identifiable Information on the Service from persons under 13 years of age, and no part of our Service is directed to persons under 13. If you are under 13 years of age, then you must not use or access the Service at any time or in any manner or provide any information to the Service. If we become aware that we have inadvertently received personal information from a visitor under the age of 13 on our Service, we will delete the information from our records.  


Parents should be aware that while Harlen's Privacy Policy will govern our use of Personally Identifiable Information, information posted on bulletin boards, online forums, or the like ("User Content") may be used by other parties to generate unsolicited communications. Please reference our Terms of Use for additional details regarding User Content. Harlen encourages all parents to instruct their children in the safe and responsible use of their Personally Identifiable Information while using the Internet.

Retention Period
Harlen has a variety of obligations to retain the data that you provide to us, both to ensure that transactions can be appropriately processed, and also to comply with laws applicable to us and to our banking providers and credit card processors. Accordingly, if, in the future, Harlen offers the ability to create a customer account, if you close that Harlen account, we will retain certain information as necessary to meet our legal obligations and fulfill the purposes outlined in this Privacy Policy.

International Users
The Website is hosted in the United States and is intended for and directed to Users in the United States. The Website and services are void where prohibited. If you are accessing the Website from outside the United States, your use of the Website is governed by U.S. law, you are transferring your Personally Identifiable Information to the United States, and you consent to that transfer. By providing Personally Identifiable Information to us through this Website, you agree that it may be used by us and our Affiliated Parties for the purposes described herein and you further understand and consent to the collection, maintenance, processing, and transfer of such information in and to the United States and other countries and territories, which may have different privacy laws from your country of residence and which may afford varying levels of protection for your Personally Identifiable Information. Regardless of the laws in place in these countries, we will treat the privacy of your information in accordance with this Privacy Policy. By providing your Personally Identifiable Information to this Website, you consent to our transmission to, and processing of your information in, any jurisdiction, in accordance with this Privacy Policy.

Your Choices
You may, of course, decline to submit Personally Identifiable Information to the Website, in which case you may not be able to register, if that ability is offered, or Harlen may not be able to provide certain services to you. You may request that Harlen update, correct, or delete your Personally Identifiable Information from the current Website by contacting us at We will respond to your request within thirty (30) days. However, before we are able to provide you with any information or correct any inaccuracies, we may ask you to verify your identity and provide other details to help us to respond to your request. To protect your privacy and security, we take reasonable steps (such as requesting a password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your password and account information at all times. You may decline to utilize location-based services on your mobile device. If you do not want us to use location-based information, please refrain from using a location-based service or click "Don’t Allow" when your mobile device requests your location-based information.

Online Tracking Disclosures
You may be accessing the Website via a browser that has a "Do Not Track" setting. Under AB 370 of CalOPPA, we are required to disclose our response to a browser's "do not track" signal. If you have turned this setting in your browser on, or if you are using a browser with the default setting of "Do Not Track," please be advised that all features of the Website may not function. As detailed above, we collect a variety of functional and analytic cookies in order for you to completely engage with our services. If you wish to opt-out of the collection of tracking information, you may do so according to your browser settings; however, please be advised that such an election may limit the functionality of the Website available to you.

Our Commitment To Data Security
We have implemented commercially reasonable technical and organizational measures designed to secure your Personally Identifiable Information from accidental loss and from unauthorized access, use, alteration, or disclosure. Such measures include, but are not limited to, the utilization of Secure Sockets Layer (SSL) encryption to transmit sensitive information through the Website. However, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information for improper purposes. You acknowledge that you provide your Personally Identifiable Information at your own risk.

While Harlen strives to protect the security and integrity of Personally Identifiable Information on its Website, due to the inherent nature of the Internet as an open global communications vehicle, we cannot guarantee that your information, during transmission through the Internet or while otherwise in our care, will be safe from intrusion of others. You should also be aware that if you contact us by email or a "contact us" or similar feature on the Website, your transmission might not be secure. An unaffiliated third party could view information you send by these methods in transit. You should also be aware that if you are accessing the Service via a mobile device, your transmissions may not be secure due to the inherent nature of mobile data carrier networks. We will have no liability for disclosure of your information due to errors or unauthorized acts of third parties during or after transmission.

If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account with us has been compromised), please immediately notify us of the problem by contacting us in accordance with the information provided in the Introduction to this Privacy Policy.

Compromise of Personal Information
In the event that personal information is compromised as a result of a breach of security, Harlen will promptly notify those persons whose personal information has been compromised, in accordance with the notification procedures set forth in this Privacy Policy, or as otherwise required by applicable law. In the event the breach involves your online account credentials, we will provide notification in electronic form and direct you to promptly change your password and security question, as applicable, or to take other appropriate steps to protect the online account as well as any other online accounts for which you use the same credentials or security question and answer. You consent to our use of email as a means of such notification. If you would prefer us to use another method to notify you in this situation, please email us with the alternative and/or additional contact information you would like us to use.

Notification Procedures
It is Harlen's policy to provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to Users via email notice, written or hard copy notice, or through conspicuous posting of such notice on our Website page, as determined by Harlen in its sole discretion. Harlen reserves the right to determine the form and means of providing notifications to our Users, provided that you may opt out of certain means of notification as described in this Privacy Policy.

California Privacy Rights
Under California's "Shine the Light" law (California Civil Code §1798.83), California residents who provide personal information in obtaining products or services for personal, family or household use are entitled once per calendar year to request and obtain from us information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g. requests made in 2014 will receive details concerning 2013 sharing activities). To obtain this information, please email us with "Request for California Privacy Information – Shine the Light" on the subject line and in the body of your message. We will, in turn, provide the requested information on covered sharing to you at your email address.  

Changes to This Privacy Policy
This Privacy Policy may be revised periodically and without prior notice to you to reflect changes in our online information practices. We will post a prominent notice on this Website to notify you of any significant changes to our Privacy Policy and indicate at the top of the statement when it was most recently updated. Your use of the Website indicates your acceptance of this Privacy Policy and any then-current revisions.

Contact Information
Please contact us with any questions or comments about this Privacy Policy or the Website, or if you would like to review, delete, or update information we have about you or your preferences, by email or at the following address:
Harlen - Attn: Privacy
1112 Montana Avenue #330
Santa Monica, CA | 90403